Quality Control / Quality Assurance

The success of any business enterprise depends on the quality of its people, equipment and process.

Process is an important element of the people-equipment-process triangle, which dictates continuous optimization with respect to performance

Quality Policy

ALKAHHAR is fully committed to adopt its Quality Management System (QMS) according to the international standard ISO 9001:2015. All ALKAHHAR operations will be managed and controlled based on the deep understanding and analysis of its context and interested parties needs and expectations, which are considered as main pillars of the company strategic direction. ALKAHHAR management team is strictly committed to adopt risk-based thinking approach all activities , where ongoing risk assessment is conducted at both: business level and operational level to identify all kinds of threats and opportunities for improvement.

ALKAHHAR determined the strategic Business excellence of its business as follow:

• Enhancement of leadership
• Enhancement of the excellence criteria related to business enablers and results
• Adaptation of relevant business best practices
• Enhancement of employees education and development of effective knowledge management
• Business performance evaluation
• Continual improvement approaches

Quality Objectives Management

As per the QMS international standard ISO 9001, the organization shall establish objectives at relevant functions, levels and processes needed for the quality management system. The objectives are defined and established according the monitoring and performance evaluation of the QMS system.

The following are considered major inputs to identify the objectives:

• Results of the SWOT analysis, risk analysis and interested parties analysis
• Customer satisfaction evaluation
• Results of the processes performance measurements (Processes KPIs)
• Strategic direction and goals of the company
• Results of internal and external audit
• Results of the data analysis and management review process